Q: How can I contact VA Travel about my membership?

A: Your can reach VA Travel by phone, (8:30 a.m. to 8 p.m., Eastern Time) at toll-free 1-877-822-6682. Online questons are also handled promptly through email support.

Q: Can I use the program benefits right away?

A: Yes, you can log in immediately at www.vatravelcard.com with your Member ID and password created upon your enrollment.

Your online application is processed immediately and you will receive a confirmation and "temporary" card in your browser window with your VA Travel member number (letters followed by digits) to use until your membership card is sent in the mail. Within minutes, you will also receive an email with additional program information and a link to the picture of your temporary card, so you can use the program benefits right away.

Q: When will I receive my Membership ID card?

A: Your new member ID will be mailed within two weeks of submitting your application. Along with your ID card you will receive a New Member Kit that will explain the VA Travel program benefits and services.

Q: When will I receive the free VA Travel online newsletter?

A: The VA Travel member newsletter is a monthly publication (Here is our latest example). It contains information on new and existing program benefits plus content of interest members and their families. Your first issue will be sent within the two weeks of your joining. You must supply us an email address to receive this publication and may opt out at any time.

Q: How do I find out about my benefits online and any special codes that are required?

A: When you have enrolled in the VA Travel Card you can just go to member benefits.